Cookies Policy - Unity Merch Haus

Unity Merch Haus
A trading name of Vortex Creations Group Ltd

1. Introduction

This Cookies Policy explains how Unity Merch Haus (“we”, “us”, “our”), a trading name of Vortex Creations Group Ltd, uses cookies and similar technologies on our website (“Website”).

This policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.

By continuing to use our Website, you acknowledge that cookies may be used in accordance with this policy and your cookie consent preferences.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies help websites function efficiently, remember your preferences, improve user experience, and provide analytical information to website owners.

Cookies may be:

Session Cookies – deleted when you close your browser.
Persistent Cookies – remain on your device until they expire or are deleted.
First-Party Cookies – set by our Website.
Third-Party Cookies – set by external services integrated into our Website.

3. Legal Basis for Using Cookies

Under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), we:

Use strictly necessary cookies without consent where required for the operation of the Website.
Obtain your consent before placing non-essential cookies on your device.
Allow you to withdraw or modify your consent at any time.

4. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our Website and cannot be disabled.

They enable functions such as:

Shopping cart functionality
Customer login sessions
Secure checkout processes
Fraud prevention and security measures
Remembering cookie consent preferences

Examples may include:

WooCommerce session cookies
Cart management cookies
Security cookies
Load balancing cookies

Without these cookies, parts of the Website may not function correctly.

B. Functional Cookies

These cookies allow enhanced functionality and personalization.

They may remember:

Language preferences
Region selection
Account settings
Previously viewed products
Saved preferences

Disabling these cookies may affect certain website features.

C. Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Website.

Information collected may include:

Number of visitors
Pages visited
Time spent on pages
Navigation paths
Device and browser information
Traffic sources

We may use services such as:

Google Analytics
Google Tag Manager
WooCommerce Analytics
Other website analytics platforms

Analytics data is generally aggregated and anonymised where possible.

D. Marketing and Advertising Cookies

These cookies help us provide relevant advertising and measure marketing effectiveness.

They may be used to:

Deliver personalised advertisements
Limit repeated advertising
Measure campaign performance
Track conversions
Create audience segments

These cookies may be set by:

Google Ads
Meta (Facebook and Instagram)
TikTok
Pinterest
Microsoft Advertising
Other advertising partners

These providers may combine information collected from our Website with information collected elsewhere.

E. Social Media Cookies

Our Website may include content or plugins from social media platforms.

These cookies may enable:

Content sharing
Social login features
Embedded content functionality
Visitor tracking across websites

Platforms may include:

Facebook
Instagram
X (formerly Twitter)
TikTok
YouTube
Pinterest
LinkedIn

5. WooCommerce Cookies

As our online store operates using WooCommerce, the following cookies may be used to provide e-commerce functionality:

Essential WooCommerce Cookies

woocommerce_cart_hash

Helps WooCommerce determine when cart contents change.

woocommerce_items_in_cart

Records whether your shopping cart contains items.

wp_woocommerce_session_

Stores a unique code for each customer to locate cart data in the database.

woocommerce_recently_viewed

Stores recently viewed products where enabled.

These cookies are necessary for the operation of our online store.

6. Third-Party Services

We may use trusted third-party providers to support our Website and business operations.

These may include:

Payment Providers

Stripe
PayPal
Klarna
Square
Other payment processors

Shipping Providers

Royal Mail
DHL
DPD
Evri
Other fulfilment partners

Marketing Services

Google Ads
Meta Pixel
Mailchimp
Klaviyo
Other email and advertising platforms

These providers may place cookies on your device when you interact with their services through our Website.

We recommend reviewing their respective privacy and cookie policies.

7. Managing Your Cookie Preferences

When you first visit our Website, you will be presented with a cookie consent banner allowing you to:

Accept all cookies
Reject non-essential cookies
Customise cookie settings

You may change your preferences at any time by:

Clicking the “Cookie Settings” link on our Website
Updating your browser settings
Clearing stored cookies from your device

8. Browser Controls

Most browsers allow you to:

View cookies stored on your device
Delete cookies
Block cookies
Restrict certain categories of cookies

You can find instructions through your browser provider, including:

Google Chrome
Mozilla Firefox
Microsoft Edge
Safari

Blocking all cookies may affect Website functionality.

9. International Data Transfers

Some third-party providers may process information outside the United Kingdom.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Data Protection Rights

Where cookie-related information constitutes personal data, you may have rights including:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent

Requests may be submitted using the contact details below.

11. Updates to This Policy

We may update this Cookies Policy from time to time to reflect:

Changes in law
Changes in technology
Changes to our Website
New services or integrations

The latest version will always be published on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Cookies Policy or our use of cookies, please contact us by using the contact information provided on our website.

13. Cookie Declaration

A detailed and automatically updated Cookie Declaration may be displayed below this policy, listing the cookies currently detected on the Website, including: